If certain users are unable to create new assets using the Add Content menu, chances are that the Asset Factories to which they need access and/or their Containers are not configured properly. To correct this, follow the steps below:

Add Applicable Groups to the Container (if applicable):

  1. Go to Manage Site > Asset Factories.
  2. Either right-click and select Edit on the Container or click on the Container and click the Edit button.
  3. In the Applicable Groups field, click the Choose Groups button and add any Group(s) that should have the ability to see this Container in their Add Content menu.
  4. Click Submit.

Add Applicable Groups to the Asset Factory(s):

  1. Go to Manage Site > Asset Factories.
  2. Either right-click and select Edit on the Asset Factory or click on the Asset Factory and click the Edit button.
  3. In the Applicable Groups field, click the Choose Groups button and add any Group(s) that should have the ability to see this Asset Factory in their Add Content menu.
  4. Click Submit.
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